Returning an item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 14 days of your purchase.
1. Please email info@thekriokanteen.com to request a refund and we will assign you a tracking number.
2. Mail your returned item to:
Once we have been informed, we can give you the mailing address for you to return the unwanted product.
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions
Items cannot be returned if they have been opened.
Restocking Fee
All items are subject to a 10% restocking fee. This will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
